AUDITS & MYSTERY SHOPPER VISITS

Measuring the performance of your actions.

1500

MYSTERY SHOPPER VISITS

54

SCENARIOS

54000

ELEMENTS OF DATA PROCESSED

* 2015 data

Faced with the increasing demands in terms of quality of service on every market, the optimisation of investments in training, in brand identity guidelines and coordinating quality, Impact Sales & Marketing offers auditing and mystery shopping services with high added value. We give the option to measure the effectiveness of your initiatives, the performance of your teams, the satisfaction of the customers or even the compliance of your network.

Impact Sales & Marketing
provides you with advice in the following areas

  • setting up scenarios
  • optimising systems
  • implementation and training

Impact Sales & Marketing
Marketing provides you with auditing and mystery shopper solutions

  • incentive of a dealer network
  • system for optimising the recommendation
  • supervision of the merchandising policy
  • customer satisfaction survey & quality audit
  • validation of the quality of service
  • satisfaction index
  • compliance with the quality charter

Our Audit & Mystery Shopping campaigns

Utmost discretion...

visite mystère & audit
For measuring the performance of your campaigns